ISO (International Organization for Standardization) is an independent, non-governmental, international organization that develops and publishes standards to ensure the quality, safety, and efficiency of products, services, and systems. ISO certification is a process through which an organization demonstrates its conformity to specific ISO standards. This certification provides assurance to customers, suppliers, and stakeholders that the organization is following international best practices and has implemented a systematic approach to managing its processes. Obtaining ISO certification is voluntary, but it can bring many benefits to an organization, such as increased efficiency, improved customer satisfaction, and enhanced reputation.